The product must remain in its original condition, unused, and free from damage. Returns initiated after 7 days will not be considered.

Refunds will be provided in the form of store credit only, regardless of the circumstances surrounding the purchase.

The store credit issued will be valid for a period of 12 months from the date of issuance and must be utilized in its entirety in the subsequent order.

Please note that products acquired during sale periods or those purchased with any discount are not eligible for exchanges, refunds, or credit notes. Items sold at a discounted price are deemed as final sale.

Products obtained through discounts or using discount codes are not eligible for return or exchange unless an incorrect or damaged product is delivered.

The reverse pick-up process from your location may take anywhere between 7 to 14 days.